At (Srikant Tutor) Proper Choice Training Institute LLC, we strive to provide high-quality educational content through our recorded online courses to assist students in preparing for university entrance exams. We value our customers and aim to ensure a smooth experience with our courses. Please read the following policy regarding refunds and returns:
Course Purchase and Cancellation
- No Cancellation after Course Initiation: Once you have initiated and started watching the course videos, no cancellations or refunds will be processed. We encourage our customers to thoroughly review course details before starting the content.
- Refunds for Unwatched Course Videos: If you have purchased a course but have not initiated or started watching the course videos, you are eligible for a refund. However, a 20% deduction will be applied as an administrative charge.
Refund Process
- Refund Eligibility: To be eligible for a refund for unwatched course videos, you must contact Proper Choice Training Institute LLC at 050 658 5644 within 3 days of the original purchase date.
- Refund Procedure: Submit a refund request via email at [email protected], providing the following details:
- Name of the course purchased
- Invoice number
- Reason for refund request
- Confirmation that the course videos have not been accessed or watched
- Refund Processing Time: Once the refund request is approved, please allow 3-5 business days for the refund amount, minus the 20% administrative charge, to be processed. The refund will be issued using the original method of payment or provide bank details.