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SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Sample Questions (Q42-Q47):

NEW QUESTION # 42
Which of the following flow controls are supported in CX flows? Note: There are 2 correct answers to this question.

A. Join
B. Wait until duration
C. Trigger
D. Split

Answer: A,B

Explanation:
The SAP Customer Data Platform supports various flow controls within CX flows to manage the customer journey. Specifically, the 'Wait Until Duration' control allows the stalling of a CX flow's path for a specified period or until a certain date and time. The 'Join' control enables the merging of different paths of a CX flow into one. These controls are essential for orchestrating complex customer interactions and ensuring timely engagements.
Reference = The information is verified and matched with the details provided in the SAP Customer Data Platform documentation and learning resources, particularly the SAP Help Portal and SAP Learning Journey123.

NEW QUESTION # 43
Which of the following describes a business unit in SAP Customer Data Platform?

A. The business unit is a predefined optional attribute in the customer schema; it allows segmenting of B2B customers based on their business hierarchy.
B. The business unit is an optional informational attribute of the Console Admin user in SAP Customer Data Platform.
C. A business unit represents the part of a business responsible for maintaining ongoing business relationships with customers in a given market. A single business unit can include more than one brand.
D. The business unit represents the owner of the SAP Customer Data Platform tenant. Each business unit within the organization has separate SAP Customer Data Platform tenants provisioned.

Answer: C

Explanation:
In the SAP Customer Data Platform, a business unit is defined as the part of a business that is tasked with maintaining continuous business relationships with customers within a specific market. This definition implies that a business unit is not just a segment or a division, but a functional entity within the organization that directly interacts with the customer base. Furthermore, it is important to note that a single business unit can encompass multiple brands, indicating that it can operate across different product lines or service offerings under the broader corporate umbrella. Reference = This information is corroborated by the SAP Help Portal, which provides a clear definition of a business unit within the context of the SAP Customer Data Platform1.

NEW QUESTION # 44
You are creating a new legacy variant business unit.
Which matching rules does SAP Customer Data Platform preconfigure for both the Contextual Profile view and the Unified Profile view? Note: There are 3 correct answers to this question.

A. Master Data ID
B. C4C ID
C. CIAM ID
D. CRM ID
E. CDC ID

Answer: A,C,D

Explanation:
The SAP Customer Data Platform preconfigures matching rules to ensure accurate customer data matching. These rules are applied sequentially; if no match is found using the first identifier, the next identifier is tried. The predefined matching rules include:
Match Customers based on masterDataId
Match Customers based on crmId
Match Customers based on ciamId
This setup helps in identifying and matching customer data accurately for both the Contextual Profile view and the Unified Profile view.
Reference = The information is verified and matched with the details provided in the SAP Customer Data Platform documentation and learning resources12.

NEW QUESTION # 45
What can you do with the Audit Search API?

A. Query All Customers
B. Query Single Activity
C. SubmitWsConfiguration
D. GetAllSearches

Answer: B

Explanation:
The Audit Search API in the SAP Customer Data Platform offers functionalities centered around auditing and oversight of platform activities. One of the capabilities of this API is:
B . Query Single Activity: This function allows users to retrieve detailed information about specific activities or actions taken within the platform. This can include user interactions, data processing operations, or system events. The ability to query single activities is crucial for compliance, monitoring, and troubleshooting purposes, enabling administrators to track and audit individual actions for security, compliance, and operational insights.
The Audit Search API's ability to delve into specific activities helps maintain transparency and accountability within the platform, supporting robust governance and compliance strategies.
Reference:
SAP Customer Data Platform API documentation, specifically focusing on audit and search functionalities.
Technical guides on utilizing the Audit Search API for monitoring and compliance purposes within the SAP Customer Data Platform.

NEW QUESTION # 46
What are the three core pillars of SAP Customer Data Platform? Note: There are 3 correct answers to this question.

A. Respect
B. Activate
C. Optimize
D. Modulate
E. Unify

Answer: A,B,E

Explanation:
The three core pillars of the SAP Customer Data Platform are designed to provide a comprehensive framework for managing and leveraging customer data effectively. These pillars are:
C . Activate: This pillar emphasizes the platform's capability to utilize customer data to drive personalized engagements across various channels. Activation involves leveraging the unified customer profiles to trigger relevant actions, communications, and experiences tailored to individual customer needs and preferences.
D . Respect: Central to the SAP Customer Data Platform, this pillar underscores the importance of managing customer data with respect to privacy and consent. It involves ensuring that all customer data is collected, stored, and used in compliance with data protection regulations and individual consent preferences, fostering trust and transparency in customer relationships.
E . Unify: This pillar focuses on the platform's ability to consolidate data from multiple sources into a cohesive and comprehensive view of the customer. Unification involves integrating disparate data silos to create a single, unified customer profile that provides a 360-degree view of each customer, enabling more informed decision-making and personalized customer experiences.
Together, these pillars form the foundation of the SAP Customer Data Platform's approach to customer data management, supporting businesses in delivering personalized, respectful, and cohesive customer experiences.
Reference:
SAP Customer Data Platform documentation on the platform's core capabilities and principles.
Best practices for leveraging the core pillars of the SAP Customer Data Platform to enhance customer engagement and data management strategies.

NEW QUESTION # 47
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